Nipro Diagnostics announced a voluntary recall and replacement of a limited number of TRUEbalance and TRUEtrack blood glucose meters. This recall resulted after the company determined that certain meters have an incorrect factory-set unit of measure that displays the glucose result in mmol/L rather than mg/dL.
If the user were not to notice the incorrect unit, the meter result could be read as lower than expected blood glucose result. A total of 501 TRUEbalance meters and 105 TRUEtrack meters are affected and they have been distributed from September 2008 to May 2013.
The company is notifying pharmacies, durable medical equipment providers, mail order companies and distributors where TRUEtrack and TRUEbalance meter are recommended or sold. Consumers with an affected meter may return and receive a replacement meter at no charge.
For more information call (866) 236-4518 or visit NiproDiagnostics.com.