Physician Offices Investing in Patient Portals for EHRs
(HealthDay News) — Practitioners are continuing to invest in electronic health records (EHRs), specifically to improve access for patients, according to an article published June 13 in Medical Economics.
The author of the article, Donna Marbury, reports on the initial findings of an ongoing survey by the consulting firm Software Advice. The results indicate that 35% of EHR users report investing more money in patient portals in 2014. More resources are being invested in patient portals than in any other application, including e-prescribing, lab integration, and health information exchanges.
According to Marbury, almost half of the respondents surveyed by Software Advice are from practices with ≤3 physicians; 26% are from practices with 4-10 physicians; and 27% are from practices with ≥11 physicians. Other findings include that a growing number of users utilize mobile and portable devices to access their systems. Additionally, respondents rated challenges less highly than they did benefits.
"In other words, a greater percentage of people said their EHRs delivered on key benefits 'well' or 'very well' than said their EHRs presented challenges to a 'major' or 'moderate' degree,'" the authors of the survey said, according to the Medical Economics article.