FAQ

FAQ

What is Monthly Prescribing Reference?

Monthly Prescribing Reference is a drug reference updated and published on a monthly basis. It is intended for physicians and other medical professionals who rely on accurate and up-to-date prescribing information. Click here for a description of MPR.

Who publishes the Prescribing Reference guides?

Monthly Prescribing Reference is published by Prescribing Reference, Inc., a subsidiary of Haymarket Media Group. of London, England.

How do I order a paid subscription or renew my current paid subscription?

Annual subscriptions may be ordered or renewed online or by phone. Please call 1-800-436-9269 (M-F, 9am-5pm EST).

Can I order just one copy of a publication?

Yes. Single copies are available for all publications. Please call 1-800-436-9269 (M-F, 9am-5pm EST).

How much does a subscription cost?

Click here for subscription rates.

Are back issues available?

Based upon availability, back issues are available up to one year of print date. Please call 1-800-436-9269 (M-F, 9am-5pm EST) to check availability.

Are bulk discounts available?

Bulk discounts are available for orders of 10 or more provided the entire order is shipped to one name and address within the U.S. Discounts apply to both single copy orders and annual subscriptions for all titles. For a quote, please call 1-800-436-9269 (M-F, 9am-5pm EST).

Are complimentary subscriptions available?

A limited number of complimentary subscriptions are reserved for office-based physicians who meet specific qualifying criteria. For assistance with these subscriptions please call 1-800-430-5450.

Can I get sample copy?

Sorry, we do not provide free sample copies of our publications. If you would like to explore all that MPR has to offer, you can take our online tour here.

When will I receive my paid subscription?

There are three factors which affect the receipt of your first issue: 1) Which publication you ordered; 2) When you ordered the publication; and 3) The publish date for that publication. Based upon your order date, you will not receive your first issue until the next future publish date for that publication. Typically, you must have placed your order 6-8 weeks before publish date to receive the upcoming edition. MPR PAID SUBSCRIBERS ONLY: Your first issue will be the next published edition after we receive your order. (i.e., if we receive your order in November, your first issue will be the December Edition.)

What is the mail (publish) date for my publication?

Each monthly edition of Monthly Prescribing Reference is mailed on the 1st of each month.

Why don’t I receive Monthly Prescribing Reference before the first of each month?

Many magazines send “next month’s” issue prior to that actual month. To allow for the most current information to be published, we delay actually printing the book as long as possible. Then the book is shipped to you during the first week of that month, periodical class, which generally takes 5-10 days for delivery.

What is my subscription account number?

In the upper left hand corner, directly above your name on the address label on the front of your book, you will find your subscriber account number. To expedite service and accuracy, include this number in all correspondence.

When does my subscription expire?

In the upper right hand corner of the address label on the front of your book, you will find your expiration date. (e.g. Dec 01 for monthly editions or Summer 01 for quarterly publications, etc…)

How do I change the address for my paid subscription?

Please note that the post office does not continue to forward periodical class mail. Therefore it is important to update your address at least 8 weeks before moving to ensure uninterrupted service.

Mail your new address, old address, account#, and title of publication to: Prescribing Reference Inc., PO Box 103 Congers, NY 10920-0103. Or, Call 1-800-436-9269 (M-F, 9am-5pm EST); International subscribers call 845-267-3044.

How do I get a refund or cancel my paid subscription?

Our refund policy states that we will refund your money for all unmailed copies only. To cancel your subscription, please call 1-800-436-9269 (M-F, 9am-5pm EST). International subscribers call 845-267-3044. Please have account# ready.

How do I claim a missed or damaged issue of my paid subscription?

First, we apologize for any inconvenience you may have experienced with our publications. Our claim policy allows for an issue to be replaced provided it is claimed within 45 days of its mail date or you can opt to extend your subscription as compensation for the missed issue. After the 45 days, the issue would have to be purchased. Allow 2-3 weeks for delivery of the replacement issue.

To claim a missed or damaged issue call 1-800-436-9269 (M-F, 9am-5pm EST); International subscribers call 845-267-3044.

Can drug and product information be accessed online?

Prescribing Reference is currently online providing full content drug and product information via our website at empr.com. For any other subscription questions please call 646-638-6192 or email us at custserv@haymarketmedia.com.

Can I reproduce material printed in the Prescribing Reference Guides?

Prescribing Reference, Inc. does not allow material to be reproduced without written consent of the Publisher. This applies to printed material and material published on the website.