This month’s case examines what could happen when a clinician diagnoses and prescribes based on complaints being relayed to her, without seeing, or even directly speaking to, the patient.
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The physician explained everything to his defense attorney, including the fact that the patient was noncompliant with his medications and his medical appointments, and that it seemed pointless to prescribe yet another medication that wouldn’t be taken.
It is essential to document warnings, especially significant ones, like this.
Timely review and appropriate follow up on all patient reports is essential and must be part of a practice’s routine.