Your Income May Soon Depend on How Many Stars Your Patients Give You
the MPR take:
Physician income is becoming increasingly connected to patient satisfaction metrics such as extended office hours and shorter wait times, according to a new analysis by The Medical Group Management Association. Compared to 1.61% in 2012, 2.31% of specialists’ physician pay was linked to patient satisfaction; compensation for primary care also saw a slight increase since 2012. These percentages may be low, but health insurance companies and other businesses are incorporating a “triple aim” framework, developed by the Institute for Healthcare Improvement, to improve the health of populations and enhance patient experience while reducing or controlling the cost of care. The Affordable Care Act also created a ranking system for Medicare Advantage plans to help seniors find cost-effective and higher quality benefits and care; the highest rating, a five, grants health plans bonus payments.
More doctor pay is being tied to patient satisfaction metrics, another sign health care may be coming more consumer-friendly, according to a new national analysis of physician compensation. But momentum is slowly building for physicians to also be measured on how quickly phone calls are returned ...
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