Multi-Tasking Can Impair Diagnostic Performance
(HealthDay News) – Performing a complex concurrent memorization task negatively impacts diagnostic performance, according to a study that will be presented at the upcoming annual meeting of the Human Factors and Ergonomics Society, held from Sept. 30–Oct. 4 in San Diego.
Shi Cao and Yili Lu, PhD, from the University of Michigan in Ann Arbor, investigated the effects of concurrent tasks on diagnostic decision making using a representative medical diagnostic task. Potential confounding variables were controlled to allow the quantification of diagnostic performance and strategies.
The researchers found that a concurrent complex memorization task that required participants to listen to verbal updates and remember information about other patients had a negative impact on performance of the diagnostic task. Diagnostic performance was not impacted by performance of a simple concurrent sound monitoring task. The same diagnostic strategies were used by participants in the single- and dual-task conditions.
"When a physician is actively focusing on a time-critical diagnostic decision, other necessary information -- such as warnings, reminders, or situation updates – should be delivered through simple or intuitive channels as much as possible to minimize potential interference," Cao said in a statement.