"Crisis Mode" May Obstruct Exchange of Patient Information

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"Crisis Mode," Exchange of Patient Information
"Crisis Mode," Exchange of Patient Information

(HealthDay News) — Staff members who perceive a work climate of crisis mode in their hospital units say that it leads to problems in exchanging patient information, according to research published online December 10 in the Journal of Hospital Medicine.

Mark E. Patterson, PhD, MPH, of the University of Missouri in Kansas City, and colleagues analyzed self-reported data from 247,140 hospital staff members across 884 hospitals. The authors sought to assess the association between perceived crisis mode work climate and problems with patient information exchange.

The researchers found that hospital staff members who agreed that the unit in which they work tries to do too much too quickly, compared with those who disagreed, were more likely to perceive problems with exchanging patient information across hospital units (odds ratio, 1.6; 95% confidence interval, 1.58–1.65).

"Because effective communication during handoffs is associated with decreases in medical errors and readmissions, hospitals need to continually ensure that work environments are conducive to effective patient information exchange," the authors write.

Abstract
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